Terms & Conditions

Welcome to Cardioware Science (“Company,” “we,” “us,” or “our”). Please read these Terms and Conditions (“Terms”) carefully as they govern your use of the Cardioware Science website and services (collectively, the “Services”).

Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must discontinue use of our Services immediately.
Eligibility
You must be at least 18 years of age to use our Services or purchase products from our website. By using our Services, you represent and warrant that you meet this age requirement.
Use of Services & Product Disclaimer

Cardioware Science products are dietary supplements.

  • Our products are intended to support general wellness and vascular performance.

  • They are not intended to diagnose, treat, cure, or prevent any disease.

  • Statements on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).

You agree to use our Services and products in compliance with all applicable laws and regulations.

We reserve the right to refuse or cancel any order if we believe a customer is violating these Terms or applicable laws.

Always consult a licensed healthcare professional before beginning any supplement regimen.

Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Product names

  • Images

  • Videos

  • Branding materials

are the exclusive property of Cardioware Science and are protected by copyright, trademark, and intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Orders & Payments

You agree to provide accurate, current, and complete purchase and account information for all orders placed through our Services.

You further agree to promptly update account and payment information, including:

  • Email address

  • Billing & shipping address

  • Payment method

  • Card expiration date

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities

  • Correct pricing errors

  • Cancel orders suspected of fraud or misuse

All prices are subject to change without notice.

ALL SALES POLICY

Due to the nature of dietary supplement products and safety regulations:

  • All sales are considered final unless otherwise stated.
  • Cardioware Science does not accept returns on opened or used products.
  • We do not allow order cancellations once an order has been processed or shipped.
Delivered Packages

Once a shipment is marked as “Delivered” by the carrier, responsibility transfers to the customer.

Cardioware Science is not responsible for packages that are:

  • Lost after delivery

  • Stolen from porches, mailrooms, front desks, or lockers

  • Delivered to incorrect addresses provided by the customer

Refunds, credits, or replacements will not be issued for packages confirmed as delivered by the carrier.

Shipping Damage or Fulfillment Errors

In the event of a verified Cardioware Science fulfillment or shipping error (such as incorrect items, missing items, or damage incurred during transit), customers must notify us within seven (7) calendar days of the carrier’s marked delivery date.

This reporting window is firm. Requests submitted after seven (7) days will not be eligible for review.

Required Documentation for Claims

All shipping claims must include:

  • A full unboxing video recorded from the moment the package is first opened

  • Photos of the external packaging

  • Photos of the contents

  • Photos of the packing slip

Claims submitted without complete documentation may be denied.

Resolution

If a verified fulfillment or shipping error is confirmed, we may, at our sole discretion:

  • Issue a replacement product

Cash refunds, store credits, or alternative compensation are not guaranteed.

Chargebacks

Chargebacks submitted for:

  • Delivered packages

  • Refused shipments

  • Stolen packages

will be formally disputed using:

  • Carrier delivery confirmation

  • Order records

  • Acceptance of these Terms

Fraudulent chargebacks may result in account suspension and collection action where permitted by law.

Communications Consent

By placing an order, creating an account, or using our Services, you consent to receive communications from Cardioware Science, including:

  • Transactional emails

  • Order confirmations

  • Shipping updates

  • Customer support communications

  • Marketing emails and SMS (if opted-in)

Message frequency may vary. Standard message and data rates may apply.

You may opt out of non-transactional communications at any time by:

  • Clicking “Unsubscribe” in emails

  • Replying STOP to SMS messages

Transactional and service-related communications may continue as permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Cardioware Science shall not be liable for any:

  • Indirect damages

  • Incidental damages

  • Consequential damages

  • Loss of profits

  • Health-related misuse

arising from use of our Services or products.

Use of our products is at your own risk.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

Contact Information
If you have any questions regarding these Terms, please contact us

By using our Services, you acknowledge and agree to these Terms.

If you do not agree, you must discontinue use of our Services immediately.